rbet Privacy Policy

Last Updated: January 1, 2026

Welcome to rbet. This Privacy Policy governs the manner in which rbet collects, uses, maintains, and discloses information collected from users of the rbet website and platform, accessible at rbet.ws. By accessing or using rbet, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform.

rbet is committed to ensuring that your privacy is protected. We understand the trust you place in us when you share your personal information, and we take that responsibility seriously. This policy is designed to be transparent about our data practices while complying with applicable data protection principles relevant to our operations serving the Bangladesh market.

1. Information We Collect

We collect various types of information in connection with the services we provide. The categories below outline the scope of data we may gather from you during your use of rbet.

Personal Identification Information

• Full name and date of birth for age verification purposes (21+ only)
• Email address used to create and manage your rbet account
• Mobile phone number, particularly for bKash, Nagad, Rocket, and Upay payment linkage
• Government-issued identification documents submitted during KYC verification
• Residential address, including city references such as Dhaka, Chittagong, Sylhet, or Khulna

Financial and Transaction Information

• Deposit and withdrawal records, including amounts in BDT and preferred payment method
• Transaction IDs and timestamps associated with bKash, Nagad, Rocket, and Upay transfers
• Bonus claims, wagering requirements history, and promotional activity logs
• Account balance changes and betting history across cricket, slots, and live casino markets

Technical and Usage Information

• IP address, browser type, device model, and operating system
• Pages visited, time spent on the platform, game sessions, and click patterns
• Cookies, session tokens, and similar tracking technologies (see our Cookies section)

2. How We Use Your Information

rbet uses the information we collect for the following purposes. Each purpose is grounded in legitimate operational need or user benefit, and we do not use your data beyond the scope described here without your consent.

• Account creation, verification, and ongoing account management for rbet members
• Processing deposits and withdrawals securely through bKash, Nagad, Rocket, and Upay
• Delivering and improving platform features including cricket betting markets, BPL and IPL odds, live casino tables, and slot games
• Communicating with you about your account status, promotional offers, bonuses, and important platform updates
• Conducting responsible gaming checks, including monitoring for patterns that may indicate problem gambling in line with our responsible gaming obligations
• Preventing fraud, money laundering, and unauthorized access to the platform
• Fulfilling legal and regulatory obligations applicable to online gaming operations

3. Sharing Your Information

rbet does not sell, trade, or rent your personal information to third parties. We may share data only in the limited circumstances described below, and always with appropriate safeguards in place.

• Payment processors and mobile wallet providers (bKash, Nagad, Rocket, Upay) solely to facilitate your deposits and withdrawals
• Game software providers such as Pragmatic Play, Evolution Gaming, and Spibe, to the extent required to deliver gameplay and session data
• Identity verification and anti-fraud service providers who assist with KYC compliance and security monitoring
• Legal and regulatory authorities where disclosure is required by applicable law, court order, or to protect the rights and safety of rbet and its users

Any third party that receives data on our behalf is contractually bound to handle it in accordance with this Privacy Policy and applicable data protection standards. We do not permit partners to use your data for their own marketing purposes.

4. Cookies and Tracking Technologies

rbet uses cookies and similar technologies to enhance your browsing experience, remember your preferences, maintain your session security, and analyze platform usage. Cookies are small text files stored on your device. They do not contain executable code and cannot access other data on your device.

We use essential session cookies (required for login and account security), functional cookies (which remember your language preference and display settings), and analytical cookies (which help us understand how users interact with rbet so we can improve the experience). You may manage or disable non-essential cookies through your browser settings, though doing so may affect certain platform features.

5. Data Retention

rbet retains your personal information for as long as your account remains active or as needed to provide you with services. We also retain data to comply with legal obligations, resolve disputes, enforce our agreements, and maintain the integrity of financial transaction records.

Upon account closure or a valid deletion request, we will erase or anonymize your personal data within a reasonable timeframe, except where retention is required by law. Financial transaction records may be retained for a longer period in accordance with applicable anti-money-laundering regulations.

6. Your Privacy Rights

As a user of rbet, you have the following rights regarding your personal data. To exercise any of these rights, please contact our support team using the details provided in the Contact Us section below.

• Right of Access: You may request a copy of the personal data rbet holds about you at any time.
• Right of Rectification: If any of your information is inaccurate or incomplete, you have the right to request that we correct or update it.
• Right to Erasure: Subject to legal and regulatory retention requirements, you may request the deletion of your personal data from our systems.
• Right to Restrict Processing: You may ask us to limit how we use your data in certain circumstances, such as while a correction request is being reviewed.
• Right to Object to Marketing: You can withdraw consent for marketing communications at any time without affecting the lawfulness of prior processing.

We will respond to all valid data rights requests within a reasonable timeframe. Please note that we may require identity verification before actioning any request in order to protect your account security.

7. Data Security

rbet employs a range of technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption on all data in transit, secure server infrastructure with restricted access controls, regular security assessments and penetration testing, and staff training on data protection best practices.

While we take every reasonable precaution to protect your data, no system of transmission or storage over the internet is 100% secure. We encourage users to choose strong passwords, keep login credentials confidential, and log out of their rbet accounts when using shared or public devices.

8. Third-Party Services

The rbet platform may reference or incorporate services from third-party providers including game studios, payment processors, and analytics tools. rbet is not responsible for the privacy practices of these third parties. We recommend that you review the privacy policies of any third-party service you interact with independently of the rbet platform. Our Privacy Policy covers only data collected and processed directly by rbet.

9. Age Restriction and Minors

rbet is strictly an adults-only platform. You must be 21 years of age or older to register, access, or use any service offered by rbet. We do not knowingly collect personal information from individuals under the age of 21. All users are required to complete age verification during the account registration process.

If rbet becomes aware that a user under the age of 21 has provided personal information, we will take immediate steps to delete that information and close the associated account. If you believe a minor has registered on our platform, please contact us immediately at [email protected] so we can investigate and act promptly.

10. Changes to This Privacy Policy

rbet reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will update the 'Last Updated' date at the top of this page and, where appropriate, notify registered users via email or a prominent notice on the platform. Your continued use of rbet after any changes to this policy constitutes your acceptance of the revised terms.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. The most current version of the policy will always be available at rbet.ws/privacy-policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please do not hesitate to reach out to our dedicated support team. We are committed to addressing your queries promptly and transparently.